FAQ

What is Divine Mind Therapeutics?
Divine Mind Therapeutics offers Person and Action Centered Tele-Health Therapy experience – allowing you to become empowered to discover solutions and encouraged to take action. As therapists, we offer you honesty and respect during your time in treatment. During the process, we will provide psychological education while also exploring your presenting concerns.
How long are therapy sessions?

Therapy sessions at Divine Mind Therapeutics are 50 minutes to 1 hour long. Clients have the option of purchasing additional time with their therapist so long as their therapist has the availability and receives a notice 24-48 hours before the scheduled session.

Does DMT accept insurance?
At Divine Mind Therapeutics, we are an out-of-network provider. We Do Not submit claims to Medicare, Medicaid, or health insurers. Services offered using this site are generally not covered by health insurance, Medicare, or Medicaid.

Coverage and benefits for traditional therapy and counseling services change from one health insurance company to another and from one plan to another. Still, they seem to follow several general rules.

With many health insurance plans, clients can receive partial or limited coverage. Even if your plan covers all your costs, the co-pay may be higher than the entire cost of Divine Mind Therapeutics.

In many cases, before you can receive reimbursement from your insurance company, your therapist must provide a diagnosis describing a mental disorder or issue. Your insurance company gets this diagnosis, which becomes part of your medical record. In some cases, the therapist must provide additional clinical information to the insurance company, such as treatment plans, summaries, or copies of the entire record.

If you consider using your health insurance, please check your coverage carefully by asking the following questions:

Do I have mental health insurance benefits? What is my deductible, and has it been met? How many sessions per year does my health insurance cover? What is the coverage amount per therapy session?

Is approval required from my primary care physician?

Please note that Divine Mind Therapeutics offers very affordable pricing options that are typically comparable with the co-pays of most insurance plans.

What is a superbill?
A superbill is an itemized form created by medical providers and given to clients outlining specific information about services rendered and payments made. Superbills contain information clients need to submit to insurance companies to (potentially) receive reimbursement for services provided by the therapist.
What is your cancellation policy?

We have a 24-hour cancellation policy. If you cancel with less than a 24-hour notice but can reschedule your session for the same workweek, you will receive a charge for your session but no fee.

However, if you cancel with less than 24 hours and you cannot make up the time in the same workweek, you will be charged a fee for the time. The therapist is unable to fulfill your appointment time due to such short notice.

With what age ranges does DMT work?
Divine Mind therapists work with adults beginning at age 18.
Is DMT right for me?

Divine Mind Therapeutics is NOT the right solution for you if…

You have thoughts of hurting yourself or others.

You are a minor or are under the care of a legal guardian.

You are in an urgent crisis or an emergency.

You have been diagnosed with a severe mental illness or advised to be in psychological supervision or psychiatric care.

You were required to undergo therapy or counseling either by a court order or by any other authority.

You do not have a device that can connect to the Internet, or you do not have a reliable Internet connection.

How can I get started with DMT?

Call (571) 249-2519 now for your free consultation and get scheduled.

We like to make sure that we are a good fit for you. Our main priority is to assist you in a timely fashion.

Is there more than one kind of therapist?
Yes, of course. Therapists utilize different approaches. Some therapy approaches are better to fix specific problems. Because the therapy you receive depends on your particular problem, we prefer to do a 15-minute consultation to ensure that we provide the services you need.
What does Divine Mind Therapeutics have to offer?

We offer our clients virtual individual, group, couples, and family therapy Monday through Thursday.

We provide bi-weekly sessions where clients can choose daytime sessions from 10 am – 4 pm or evening sessions from 5 pm –12 am (for our night owls).

Couples and Family Co-Therapy involve working with two credentialed therapists during your sessions.

We offer clients the option to work with a therapeutic reflection team where sessions will include a primary therapist and co-therapist along with 4-6 additional therapists listening, observing, and working with you to aid you in solving your primary concerns faster and more efficiently.

Our reflection team is entirely virtual, allowing you the chance to work with a brilliant therapist from anywhere in the world.

How will my therapist communicate with me?

You can receive therapy in the following ways: exchanging messages with your counselor, chatting live with your counselor, speaking over the phone with your counselor, or video conferencing with your counselor.

You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How do virtual video sessions work?

You can have a video session with your counselor where you see each other and talk with each other in a virtual face-to-face setting (e.g., Skype).

At Divine Mind Therapeutics, we utilize Google Meet for our video sessions.

To talk with your counselor via video, you will need to schedule a time with your counselor and log in to your private room at that time. Your therapist will email you a Google Meet invitation to be granted access to the video session. After you confirm, you will immediately begin video chatting with your counselor.

How does messaging work?

To message your therapist, you will write about yourself, the things going on in your life, ask questions, and discuss the issues that trouble you. Your therapist will read your messages and respond with questions, feedback, insights, and guidance.

You can exchange messages with your counselor at any time, from anywhere, using any Internet-connected device. You can message your therapist 24/7. Since messaging is not in real-time, it doesn’t require scheduling. Instead, you can choose whenever you want to write or respond to your counselor. You will receive a notification by email when the counselor has sent you a message.

Your therapist will respond to your messages within 24-48 hours of receiving them.

How do live chat sessions work?

You will sometimes want to have a text conversation with your counselor in real-time. This way you can still enjoy the convenience and privacy of messaging and enjoy a “live” interaction that allows instant response and feedback from your therapist.

To have a live chat session, you will first need to schedule a time with your counselor. At the scheduled time, log in to your account to start typing and chatting with your counselor.

How do phone sessions work?

Phone sessions are a great way to conveniently speak with your counselor by simply using your landline or cell phone, no matter where you are.

To talk with your counselor over the phone, you will need to schedule a time with your counselor and log in to your counseling room at that time. The counselor will prompt you to start the phone session, and the system will ask you for your phone number. The system will then call you at that number and connect you with your counselor to start the phone session. Please note that this phone number will not be shared with the counselor.

How is my privacy protected?

We take your privacy and confidentiality seriously. Here are some things that might be helpful for you to know

Everything you tell your counselor is confidential. We don’t cooperate or work with any insurance companies, so we share, report, or file nothing with them.

We use encrypted and password-protected note-taking and email systems.

If you wish for any of your information or records released to a third party, please let your counselor know. Your therapist will send you an authorization form that you will need to fill and sign before your counselor releases the information.

Can I remain anonymous?

When you reach out and contact us for an inquiry, we will not require you to provide your full name and contact information unless you desire our services.

When you begin working with us, we ask you for your full name or contact information for emergencies. You can use a “nickname” that we will use to identify you in our system.

Your name is kept safe in the system for use if your counselor believes that you or someone else might be in danger.

Your therapist may request additional specific information about you as required by their licensing board guidelines. This information is kept strictly confidential and protected by our secure system and patient data protection laws.

What is Co-Therapy?
Co-therapy is a method used in therapy, either with families, individuals, couples, or groups. Two mental health professionals conduct these sessions. They work as a team in an integrated and synergistic way to reach a common goal, usually improving the client’s disorder or issue.
What is a Reflecting team?
Reflecting teams are one of the most influential and widely used practices in couple and family therapy. They provide a non-defensive context for offering new ideas and perspectives into therapy sessions that can support the therapeutic conversation in the therapy room and/or generate new avenues of exploration by the family and the therapist. If the therapist and family or couple request input from the Reflecting team, the reflectors offer their thoughts through a conversation among themselves. The family and therapist listen to this conversation without expecting to respond.
How can I get the most out of therapy?
Clients who get the most out of therapy use their session time to increase awareness. They are willing to learn new skills and implement skills discussed during the session. They are also willing to try out new behaviors in between sessions and reflect on the work. If you have concerns or discomfort from a session at any time, it is essential that you tell your therapist about this either when it is happening or at the next session.